Case Study: Satya MicroCapital achieves secure mobile device management and enhanced customer experience with Scalefusion

Satya MicroCapital is Setting Excellent Business Standards and Augmented Customer Experience with Scalefusion MDM

Satya MicroCapital, a Delhi-based microfinance firm that reached Assets under Management (AUM) of Rs 100 crore in its first year, serves rural women entrepreneurs and relied on tablets and smartphones for eKYC, cashless disbursements, training and client interactions. Facing device misuse, data-security risks (theft, SIM swap), remote troubleshooting needs, app-update overhead and the need for simple agent communication and location tracking, Satya MicroCapital selected Scalefusion Mobile Device Management (MDM) to secure and simplify its mobile operations.

Scalefusion implemented kiosk lockdown, mobile content and application management, location tracking, remote cast & control, the EVA communication suite, real-time notifications and hardware security settings to lock devices to business apps, push silent updates, manage content and provide remote support. The result was faster decision-making, streamlined transactions, secure eKYC and cashless processing, improved client interactions and reduced IT effort — tangible operational improvements that reinforced Satya MicroCapital’s rapid growth and enhanced customer trust.

Satya MicroCapital