Case Study: MC Group achieves improved customer convenience and higher sales with Scalefusion

MC Group Increased Customer Convenience Using Scalefusion

MC Group, a Bangkok-based apparel and lifestyle retailer, wanted to boost online sales and customer convenience by deploying Android tablets in stores for customers to order items from mcshop.com. Their challenge was preventing staff misuse of those devices—social media, streaming, gaming, excess data use, malware risk and operational mistakes—so they selected Scalefusion’s cloud-based mobile device management solution to lock down and control tablet use.

Scalefusion implemented kiosk lockdown, app and website whitelisting, remote Android device management, custom branding and real-time monitoring from a centralized dashboard. As a result, MC Group saw increased sales and customer convenience, higher sales-staff productivity, reduced data costs and fewer operational errors, plus simpler remote management and real-time alerts via the Scalefusion platform.

MC Group