Case Study: Rackspace achieves secure AWS support and fast growth with ScaleFT

Rackspace Partners with ScaleFT to Build AWS Offering

Rackspace, the managed cloud company, wanted to launch Fanatical Support for AWS and needed a fast way to manage privileged user access across cloud environments. To support this new business unit, Rackspace turned to ScaleFT for best-of-breed identity management, role-based access control, federation, and secure access automation for AWS and Rackspace environments.

ScaleFT provided a unified authentication and access control platform that Rackspace deployed across thousands of production EC2 instances in a private, on-premise setup. The solution helped Rackspace deliver secure customer access through its Passport feature, maintain a default-deny security posture, and grow Fanatical Support for AWS into Rackspace’s fastest-growing business unit, with hundreds of customers and thousands of instances under management.

Rackspace

Chris Cochran

Senior Vice President & General Manager