Case Study: a mid-sized European composite insurer cuts quote turnaround from days to minutes with Scalefocus AION

mid-sized European composite insurer cuts quote turnaround from days to minutes with Scalefocus

Scalefocus deployed its AION sovereign AI foundation platform for a mid-sized European composite insurer. The client was challenged by high-volume, high-stakes underwriting, distribution, and administration processes that were managed through shared inboxes and spreadsheets. This manual foundation created significant operational bottlenecks, with teams spending most of their day on data assembly instead of expert judgment, leaving them unable to match the speed of digital-first competitors.

The solution involved implementing a suite of AI-powered tools on the AION platform to automate underwriting, D&O SME quoting, partner validation, and group administration. As a result, Scalefocus helped cut underwriting submission processing from hours to under two minutes and reduced quote turnaround from days to minutes. Measurable impacts included a 72% straight-through processing rate for quotes, an 85% reduction in manual effort for enrollment processing, and the establishment of a fully traceable audit trail for all decisions.