Case Study: Global IT Technology Company achieves zero downtime on eCommerce site with ScaleArc

ScaleArc Helps Global IT Technology Company Achieve Zero Downtime on eCommerce site

A multinational computer technology company that sells a broad range of IT products needed to prepare its eCommerce site for massive seasonal traffic and higher availability. The operations team faced requirements to handle a 10x surge for Black Friday, avoid downtime during database maintenance and infrastructure changes, and leverage SQL Server AlwaysOn without making any application changes.

They deployed ScaleArc’s database load‑balancing software between the web app and SQL Server 2012/AlwaysOn to provide transparent auto failover, automatic read/write split, geo‑aware load balancing, query analytics and caching. The deployment delivered 100% uptime through peak traffic (supporting millions of requests per hour), increased read capacity 3x–5x, enabled zero‑downtime maintenance and patching, reduced CPU and query load, improved page load times, and required no changes to the website code.