Case Study: Consumer Goods Company achieves improved SQL Server stability and uptime with Scalar Decisions

Consumer Goods Company Relies on Innovative IT Resourcing Model

Consumer Goods Company, a leading packaged ice producer in Winnipeg, Manitoba, needed to fill an internal gap in SQL Server Database Administrator skills to keep its data-driven routing and distribution systems performing reliably. The company relied on a high-performance IT backbone to manage weather, customer, and sensor data, but SQL Server performance issues made it critical to secure the right expertise. It turned to Scalar Decisions and its flexible IT resourcing model for support.

Scalar Decisions provided an experienced SQL Server consultant on a part-time, ongoing basis, with skills validated and supported through Scalar’s resourcing approach. The consultant rapidly triaged performance problems, introduced best practices, and put policies and procedures in place for database administration. As a result, Consumer Goods Company saw drastically improved stability and uptime, reduced recovery time objectives from up to one or two weeks on some systems, and better customer service and optimized distribution.