Case Study: Amsterdam Chamber of Commerce Digital Media Network achieves faster, more efficient visitor experiences with Scala

Digital Media Network - Customer Case Study

Digital Media Network, Amsterdam’s Chamber of Commerce, needed a digital signage solution that would eliminate waiting lines, support remote meeting room reservations, and provide up-to-date business information and advice for visitors. Working with Scala and its certified partner Hulskamp, the organization looked for a way to modernize its customer experience while integrating legacy systems.

Scala helped implement an innovative “people-first” digital media system across broadcast, meeting-room reservation, and interactive information channels. The solution removed the need for physical queues, improved wayfinding and visitor communications, and made the experience more comfortable and productive. The result was a faster, simpler, and more rewarding visit for customers, with added value for business productivity and service delivery.

Digital Media Network