Case Study: Digicom Customs clears post-Brexit declarations faster with Scaffold Digital's customs clearance platform

Digicom Customs cuts complex load clearance to under 20 minutes with Scaffold Digital

Digicom Customs, a company specializing in trade and customs for hauliers, faced a critical challenge following Brexit. The new Northern Ireland Protocol and customs rules required them to process a high volume of complex declarations using inefficient, manual methods that were unable to scale, while international competitors raced to capture the new market. They partnered with Scaffold Digital to build a bespoke customs clearance platform before the regulatory deadline.

Scaffold Digital built a web platform that integrated directly with all relevant government systems (CDS, TSS, Irish Revenue), automating the declaration process. This solution reduced clearance time for simple loads from hours to under two minutes and cut complex loads from two hours to under twenty minutes. The results included significant operational savings, the redeployment of staff from data entry to business development, and an industry-wide potential saving of £518 million. The platform built by Scaffold Digital allowed hauliers to ship directly, saving cost, time, and carbon emissions.

Digicom Customs