Case Study: Motability Operations achieves audit-ready, cloud-native identity governance and rapid ROI with Saviynt

Saviynt Empowers Motability Operations’ Mission with Rapid ROI

Motability Operations, the commercial organisation running the Motability Scheme for over 700,000 disabled people in the UK, needed a modern identity governance and administration solution to resolve audit feedback, improve compliance, and replace a legacy user lifecycle system. After evaluating options, Motability Operations selected Saviynt and its cloud-native Saviynt IGA to standardize identity governance and support a cloud-centric, converged platform approach.

Saviynt implemented a converged cloud identity platform—onboarding six mission‑critical applications and integrating with Jira Service Management and Microsoft Active Directory—to automate joiner‑mover‑leaver processes and establish birthright application access policies. The deployment simplified provisioning for over 2,000 end users, accelerated the organization’s Zero Trust and third‑party/privileged access plans, increased audit readiness, and reduced administrative overhead and time-to-access, delivering rapid, measurable ROI for Motability Operations.

Motability Operations

Ellice Birch

Identity and Access Manager