Case Study: Lotus's achieves rapid provisioning and streamlined identity lifecycle management with Saviynt IGA

Lotus’s Streamlines Provisioning and Identity Lifecycle Management With Saviynt IGA

Lotus’s, a retail chain with more than 2,000 stores in Thailand and 62 in Malaysia, faced a post‑reacquisition technology overhaul requiring new SSO, IGA, and PAM capabilities. After a market evaluation, Lotus’s chose Saviynt’s cloud‑native IGA for its low/no‑code configuration, scalability, and rapid time‑to‑value to manage tens of thousands of identities.

Saviynt implemented its IGA platform to automate provisioning and identity lifecycle management, onboarding 300+ applications and provisioning over 60,000 Active Directory accounts—converting the workforce in less than a day—and meeting a tight two‑month deployment window. As a result, Lotus’s achieved Day‑1 RBAC access for new hires, faster application onboarding, seamless AD and ITSM integrations with no custom coding, improved compliance attestation, and significant reductions in provisioning time and operational effort thanks to Saviynt.

Lotus’s

Sittichai Pongpaisarnsri

Manager, Identity and Access Management