Case Study: Coles achieves accurate tracking of reusable shipping assets and reduced logistics costs with Savi Technology

Savi Supports Supply Chain Risk Management Efforts to Help You Proactively Prepare for Contingency Management

Coles, a leading Australian food retailer with more than 100,000 employees and over 11 million weekly transactions, faced a major logistics challenge: accurately tracking and managing more than 3.5 million reusable shipping assets (RPCs and rented pallets) moving between suppliers, warehouses and stores. This complexity made it difficult to understand asset locations and movements, generate accurate bills, and control rental expenses.

Coles selected Savi’s supply-chain risk platform, which was deployed and integrated with Coles’ back-office systems to track RPC issuance and returns, monitor pallet rentals, and produce actionable reports. The integrated data improved billing accuracy and speed, reduced manual effort, tightened control over rental costs, and helped Coles maximize revenue and minimize expenses tied to reusable assets—delivering measurable bottom-line benefits.

Coles