Case Study: Global 50 CPG Company achieves 22% cross-docking efficiency gain and 17x ETA accuracy with Savi Technology

CPG Company - Customer Case Study

A Global 50 Consumer Packaged Goods company moving roughly 25,000 North American truck shipments per month lacked real-time in‑transit visibility. With no live monitoring, operations teams relied on hundreds of manual check calls, received inaccurate ETAs from carriers and EDI, and couldn’t synchronize inbound arrivals with outbound cross‑docking—preventing the new cross‑dock network from reaching efficiency targets and leaving TMS/ERP systems out of date.

Savi implemented Savi Visibility™ to ingest carrier EDI and telematics plus TMS plans, using AI to generate predictive ETAs, map/list views and “Trending Late/Early” alerts that fed back to the TMS/ERP. The result: real‑time alerts for the 5–10% of shipments needing attention, far fewer check calls, better orchestration of cross‑docks, and measurable gains — 22% improvement in cross‑docking efficiency, 17x improvement in ETA accuracy and 350+ hours/week saved per transportation lane — plus better historical analytics, lower safety stock and improved customer satisfaction.