Case Study: Taco Mahal grows direct online orders by 140% with Sauce

With Sauce, Taco Mahal knows exactly what’s going in their pocket

Taco Mahal, a small family-run Indian-Mexican taqueria chain in New York City, faced the challenge of third-party delivery platforms cutting deeply into their profits with commissions as high as 35%. The owner, Dannikkah Kaur Josan, needed a reliable delivery operation with transparent pricing to help the independent business survive and grow. They turned to Sauce for its delivery and customer service platform.

By implementing Sauce, Taco Mahal eliminated hidden fees in favor of a simple, flat rate. This provided clarity on costs and gave the owner peace of mind. The Sauce platform also streamlined operations by making it easy to handle refunds and customer issues directly. As a result, Taco Mahal achieved a 140% growth in direct online orders and could rely on delivery as a stable revenue source, allowing them to plan for expansion.

Taco Mahal

Dannikkah Kaur Josan

Owner