Case Study: Qlik achieves higher-quality software delivery on schedule with Sauce Labs

Qlik Ships Higher-Quality Software on Schedule with Sauce Labs Error Reporting

Qlik, a provider of real-time data integration and analytics solutions, needed a better way to handle crashes after replatforming its core analytics engine to run on Linux in the cloud. Its old process relied heavily on customer support, manual minidump collection, and slow triage, making it hard to understand complex, time- and path-dependent issues and delaying resolution.

With Sauce Labs’ Sauce Error Reporting, Qlik automated crash collection, deduplication, symbolication, and routing to the right engineering teams, with alerts flowing into Slack and ticketing systems. The result was faster triage, better visibility into crashes across the SDLC, and the ability to catch and fix issues before customers were affected—helping Qlik ship higher-quality software on schedule.

Qlik