Case Study: Nederlandse Spoorwegen achieves 50% faster testing and a 3-month app launch with Sauce Labs

Nederlandse Spoorwegen (NS) Built and Released a New App in Just 3 Months

Nederlandse Spoorwegen (NS), the Netherlands’ national railway operator, needed to deliver a more streamlined, inclusive and personalized door-to-door travel experience while transitioning from waterfall to agile development. Their testers faced slow, manual processes on limited devices and browsers, leading to incomplete coverage, frequent errors and slow, knowledge-heavy onboarding of new staff.

NS implemented Sauce Labs’ automated, cloud-based cross-browser and cross-platform testing with a local data center and a single dashboard. This cut test performance time by 50%, made testing faster and more thorough, simplified onboarding, and let developers catch regressions in real time—enabling NS to build and release a COVID-19 support app in just three months and deliver a more trusted, personalized customer experience.

Nederlandse Spoorwegen

Serge van Veenendaal

Non-Functional Test Specialist