Case Study: Leading Omnichannel Retailer achieves 300% reduction in manual testing overhead and 4x coverage with Sauce Labs AutonomIQ

eCommerce Retailer Reduces Manual Testing Overhead by 300% While Increasing Coverage with AutonomIQ Sauce Labs

A leading omnichannel retailer with over 400 stores and 160,000 SKUs across car parts, tools, camping gear and bicycles faced an urgent need to improve regression automation for digital releases. The IT service delivery team relied heavily on manual WebdriverIO testing (200+ test cases), could only create about two new scripts per day, and lacked coverage across emails, marketplace analytics and product distribution platforms — yet had a target to implement a new solution in ten weeks.

The team adopted AutonomIQ in the Sauce Labs DevOps Toolchain — an AI-driven, low-code/no-code testing studio — and in ten weeks migrated existing scripts and automated more than 1,030 test cases. They increased test creation from two to six test cases per day per resource, cut manual regression from 200+ to under 60 cases, reduced regression headcount from seven to three, and expanded automated coverage 4x to include website, third-party marketplaces, reseller tablets, distribution platforms and LEX file processing, improving release quality, efficiency and team morale.