Satrix Solutions

Satrix Solutions is a consultancy dedicated to revealing actionable insights that boost loyalty, retention, and growth. Customized partnerships are executed with a clear vision – to cultivate companies people want to buy from and work for™ – and are underwritten by flawless execution of customer and employee feedback initiatives, trustworthy data, robust reporting, and objective recommendations that guide continuous improvement. Benefitting from the firm’s deep analytical capabilities and unrelenting dedication to service excellence, clients experience greater cultural adoption along with increased satisfaction, retention, expansion, and referrals. These powerful outcomes drive profitable revenue, which lead to higher valuations in the public and private markets.

Case Studies

Showing 8 Satrix Solutions Customer Success Stories

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How Cority’s Sales Win Loss Program Drives Higher Sales Win Rates and Client Retention

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How Satrix Solutions Helped to Increase Covario’s Net Promoter Score Significantly Over a Two-year Period

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Strong Customer Relationships Helps Ipreo Outshine the Competition

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Customer and Employee Feedback Guides Parchment in Turning Credentials into Opportunities

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POP - Customer Case Study

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How Schindler Relies on Candid Employee Feedback to Assist in the Development of its Managers

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Reputation for Trust and Transparency Leads ShotSpotter to Experience Steady Growth and Strong Customer Retention

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How Customer Feedback helps WEX Continuously Improve the Service Experience, Refine/validate its Product Roadmap, and Maintain a Strong Competitive Advantage

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