Case Study: Athena Controls streamlines complex labeling and improves shipping efficiency with SATO labeling solutions

Athena Controls cuts label costs from 20 cents to 13 cents with Sato

Athena Controls, a manufacturer of temperature control instrumentation, faced significant challenges with its complex and customer-specific labeling requirements. This process was a specialized, manual task that often delayed shipments and created bottlenecks. They partnered with vendor Sato and its solution provider ScanLink, utilizing a SATO CL412e thermal transfer printer integrated with customized labeling software, to streamline this critical function.

The solution implemented by Sato automated the label creation process, pulling data directly from sales orders to generate high-quality labels with all required graphics and serial numbers on demand. This eliminated the need for pre-printed label inventory and reduced the cost per label from 20 cents to 13 cents. The results for Athena Controls included faster order fulfillment, improved warranty tracking, and increased customer satisfaction due to the easy inclusion of custom logos. The vendor Sato provided a reliable system that integrated seamlessly into the production flow.

Athena Controls