Case Study: Instapage triples positive reviews with SatisMeter

How Instapage tripled their positive reviews

Instapage, the landing page platform for B2B and B2C teams, needed a better way to boost positive publicity, improve customer support, and inform product decisions. The company turned to SatisMeter and its NPS Survey product to collect customer feedback and learn whether users would recommend its service.

SatisMeter helped Instapage run NPS surveys at key points in the customer lifecycle, send feedback into Slack, and review responses across marketing, support, and product teams. The results included a 300% increase in positive reviews on sites like Trustpilot, Capterra, and G2 Crowd, along with clearer onboarding insights, more proactive support, and better prioritization of product requests.

Instapage

Stefano Mazzalai

Marketing Operation Manager