Case Study: Bigos Management boosts online reputation with SatisFacts’ Verified Review Program

BIGOS boosts epIQ 81% in 6 months with SatisFacts

Bigos Management, a property management company, recognized the challenge of building an authentic online reputation to attract prospective renters, as reviews are the most trusted source for renters during their decision-making process. They partnered with vendor SatisFacts to implement its Verified Review Program (VRP) to automate and enhance their review generation from verified residents.

By integrating SatisFacts' VRP, Bigos Management seamlessly automated the collection of verified resident feedback with little change to their team's workflow. The results were significant: their epIQ Index score improved by 81% within six months, ranking them #51 nationally, and their review volume surged by 1,875%. This effort led to Bigos being recognized as an epIQ Top 100 Management Company, with 40% of its communities now ranking as the #1 in their respective cities.

BIGOS