Case Study: PITT OHIO achieves 99% data consolidation and streamlined shipping with SAS Data Management

PITT OHIO refines address information for more efficient shipping times, advanced logistics

PITT OHIO, a regional transportation company making over 9,500 daily deliveries to more than 14,000 locations, processed 9,000–11,000 new invoices per day via manual, speed-prioritized data entry. That approach produced massive customer-data duplication—variations in names and addresses created dozens of records for the same customer, inflating the database and hindering operations.

PITT OHIO implemented SAS Data Management, empowering business users to discover, verify, merge and reconcile customer records with an intuitive job-flow interface. The effort reduced 650,000 entries to a master repository of 10,000 records, sustained a 99% consolidation rate, finished in five months (vs. nine planned), cut ongoing IT effort to a single business user, and delivered faster shipping, better logistics and more targeted customer service.

PITT OHIO