Case Study: Crouse Hospital achieves 60% reduction in post-surgical infections and improved patient outcomes with SAS Advanced Analytics

Crouse Hospital improves patient outcomes with data-driven approach

Crouse Hospital, a 500‑bed provider in Syracuse, NY serving a 15‑county region, needed a practical way to make quality improvement truly data driven without building a programming team. The hospital sought continuous, actionable metrics to reduce post‑surgical infections, shorten length of stay, and cut unplanned readmissions while giving clinicians timely feedback to drive change.

Crouse deployed SAS point‑and‑click analytics (SAS Advanced Analytics, Enterprise Guide and Visual Data Discovery) to combine data from multiple systems, automate reporting and build predictive models. The tools enabled monthly/quarterly physician feedback, better pre‑op antibiotic timing, and identification of high‑risk patients; outcomes included a 60% drop in hip post‑surgical infections and measurable gains in readmission prevention and length‑of‑stay analysis.

Crouse Hospital

Jennifer Watkins

Director of Quality Improvement