Case Study: Cosmos Bank achieves real-time risk and customer intelligence with SAS Visual Analytics

Cosmos Bank gets up-to-the-minute access to risk and customer intelligence

Cosmos Bank, Taiwan’s leading cash‑card issuer (about 560,000 cards and 57% of the cash‑loan market), struggled to turn rapidly growing volumes of customer and transaction data into timely insight. Board members and risk managers depended on static reports and slow IT support, which hindered quick, informed decisions and risk control.

By implementing SAS Visual Analytics, Cosmos gave executives and risk teams instant, mobile access to interactive dashboards and self‑service visualizations. The bank now analyzes transactions in real time, shifts analysts from report production to higher‑value analysis, and uses up‑to‑the‑minute customer and risk intelligence to refine offers, control risk and maintain a competitive edge.

Cosmos Bank

James Lin

Chief Risk Officer