Case Study: Gloucestershire Constabulary achieves improved data quality and intelligence-led policing with SAS

Constabulary cleans up its data and gains new intelligence

Gloucestershire Constabulary, which serves 560,000 people with about 1,300 officers and 800 civilian staff, faced fragmented legacy systems, poor-quality records and rising demands for accurate intelligence and national reporting (PND, IMPACT, MoPI) while implementing its People First community‑policing agenda. Inaccurate or inconsistent data—exacerbated by incompatible databases and unreliable information from suspects—was undermining operational efficiency, decision making and external reporting.

The force deployed SAS Enterprise Data Integration Server, SAS Enterprise BI Server and the SAS Information Delivery Portal to integrate and cleanse data from three legacy systems, standardise and match records, and create a single trusted data source and enterprise decision‑support capability. The result was faster, more intelligence‑led policing, streamlined Home Office returns and measurable improvements in performance: reduced overall crime, higher detection rates, HMIC praise and a rise in public confidence (British Crime Survey confidence increased from 45.8% to 51.5%), along with ongoing efficiency gains.

Gloucestershire Constabulary

Nick Churchill

Former detective and Force’s Database Administrator