Case Study: Alm. Brand detects €5.3M+ in fraud and protects honest customers with SAS Detection and Investigation for Insurance

Combating insurance fraud while safeguarding clients

Alm. Brand, one of Denmark’s largest insurers, needed to balance fast, friendly claims service with the need to detect and stop fraud—an issue made harder by growing digital self-service channels. The company wanted to avoid wrongfully accusing honest policyholders while preventing fraudulent payouts that can push up premiums; its fraud-detection efforts already uncover more than €5.3 million annually.

To meet this, Alm. Brand deployed SAS Detection and Investigation for Insurance to score claims in real time, flag suspicious cases for investigators and quickly gather corroborating evidence. The solution has helped uncover complex fraud (for example, multiple simultaneous claims and falsified applications), prevent settlements to fraudsters before payout, protect honest customers from rate increases and maintain fast, high-quality service while enabling deeper customer analytics.

Alm. Brand

Brian Wahl Olsen

Claims Director