Case Study: Aksigorta boosts fraud detection 66% and achieves 8-second real-time claims screening with SAS

Aksigorta uses advanced analytics to increase fraud detection rate by 66 percent

Aksigorta, a leading Turkish property & casualty insurer with about 3 million customers, faced a major fraud challenge—industry estimates put 10% of claims in Turkey as fraudulent—hurting profitability and pricing. Relying on legacy rule-based detection left the company slow and unable to spot new or organized fraud, so Aksigorta sought an end-to-end, real‑time fraud management solution.

By deploying SAS Detection and Investigation for Insurance, Aksigorta implemented a hybrid approach that combines business rules, predictive models, anomaly detection and social network analysis to generate a hybrid fraud score in roughly eight seconds. The platform exposed organized rings in seconds instead of months, reduced false positives, sped investigations and boosted fraud detection by 66% (proven fraud rose from 2.4% to 6.2%), delivering efficiency gains and premium savings for customers.

Aksigorta

Yalcin Terlemez

IT Division Manager