Case Study: Real Contact Improves Real Estate Lead Response with Saritasa

Real Contact - Customer Case Study

Real Contact partnered with Saritasa to solve a common real estate sales challenge: leads need fast, personal follow-up to convert, but agents can’t be available 24/7. Real Contact wanted concierge sales tools that would keep buyer and seller leads nurtured and connected to a real person when a sales rep was unavailable.

Saritasa built the Real Contact platform as a web and iOS solution, integrating Twilio and Pusher to enable SMS and live communication through a shared number. The system automatically routed new leads to the concierge with the fastest average response time and re-cycled leads if no reply came within a minute, helping improve responsiveness and appointment-setting. Real Contact reported achieving its exit strategy within 1.5 years, which the customer described as a huge success.

Real Contact