Case Study: Woodmen Life achieves 75% straight-through underwriting and major efficiency gains with Sapiens' UnderwritingPro

Woodmen Life Benefits from Automated Underwriting

WoodmenLife, a fraternal benefits organization with more than 730,000 members, sought to modernize a slow, administratively heavy underwriting process that left underwriters tied up with routine tasks and caused delays during volume spikes. To improve turnaround times and free staff to handle higher‑value cases, WoodmenLife selected Sapiens and its web‑based automated underwriting product, UnderwritingPro.

Sapiens implemented UnderwritingPro (including training, consulting, and rules‑writing support) beginning with a cancer indemnity product, delivering straight‑through processing, a customizable rules engine, and real‑time dashboards. Within three weeks roughly 75% of cancer indemnity applications flowed straight through without underwriter review, boosting productivity, reducing manual work, enabling underwriters to focus on complex cases, and positioning WoodmenLife for growth without proportional staff increases — outcomes driven by Sapiens’ solution.

WoodmenLife

Lee Janecek

Chief Underwriter