Sapiens
22 Case Studies
Case Study: Nassau Life Insurance achieves faster underwriting and reduced costs with Sapiens UnderwritingPro
A Sapiens Case Study
Life Insurer Gets Significantly Fastervia Underwriting
Nassau Life Insurance (formerly Phoenix Life Insurance) is a long-established U.S. life insurer facing increased market competition and pressure to speed service while cutting costs. To modernize underwriting for new term and final-expense simplified-issue products, they selected Sapiens and its Sapiens UnderwritingPro solution to automate and centralize their underwriting platform.
Sapiens implemented UnderwritingPro for Life & Annuities to automate case setup, third‑party data verification, application validation, KYC checks, premium verification and business rules via a process engine supporting straight‑through processing and automated communications. The Sapiens deployment cut case setup time by 74%, sped decisions by 55% and issue time by 50%, raised issued‑in‑good‑order cases within three days to 88%, and reduced overall unit costs by 18%.
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