Case Study: Top Global Financial Services Firm achieves 50% faster rule changes and accelerated account onboarding with Sapiens DECISION (Sapiens)

Implementing New Requirements with Greater Accuracy and Efficiency

Top Global Financial Services Firm was struggling with slow, error-prone translation of business requirements into deployable decision logic and inconsistent policy implementation across systems. After a successful six-week pilot, the firm selected Sapiens and its Sapiens DECISION platform to provide a faster, more accurate way to discover, validate and govern business requirements as decision logic.

Sapiens implemented Sapiens DECISION as a centralized logic repository and business-friendly authoring interface with full traceability and automated code deployment (including deployment to Drools). The platform restored the account management project schedule within three months, enabled rule changes 50% faster, ensured consistent deployments across channels, reduced errors and delivered measurable cost and efficiency gains; the client now plans to expand Sapiens DECISION into retail banking and credit card operations.