Case Study: Global Insurance Company doubles workforce productivity with Sapience Analytics

Global Insurance Company doubles productive work by 2.5 hours per employee per day with Sapience Analytics

Global Insurance Company, a firm with over 5,700 employees, faced challenges in understanding workforce productivity. They lacked an automated method to analyze work patterns, had inconsistent management of productivity expectations, and found excessive meeting time was reducing core work output. To address this, they implemented the SapienceIQ platform from vendor Sapience Analytics.

The solution from Sapience Analytics provided enterprise-wide visibility into actual work patterns. Leadership used this data to cap daily meetings at one hour and set a new productivity goal. As a result, productive work effort increased by 2.5 hours per employee per day, and time spent on core tasks doubled from 2 to 4 hours. This data-driven approach enabled the company to reduce headcount by requiring 90% team utilization before approving new hires and allowed managers to drive accountability across the organization.