Case Study: a leading multinational bank operating across 40 countries saves $18 million with Sapience Analytics

a leading multinational bank cuts external labor costs by $18M with Sapience Analytics

A leading multinational bank operating across 40 countries suspected its vendors were over-billing for its contingent workforce due to reliance on self-reported hours. With no way to validate invoices against actual work, the bank engaged Sapience Analytics and deployed its SapienceIQ solution to gain visibility and manage this risk.

By deploying Sapience, the bank gained real-time insights into the work activity of its 6,000 contingent workers, which confirmed the over-billing. Within three months, Sapience helped the bank recoup $18 million in excess spending and achieve a 2,400% ROI. The data also empowered the bank to restructure vendor contracts, eliminate unused software licenses, and improve overall workforce productivity.