Case Study: Woolworths achieves ad to offer in under 24 hours with Sapia.ai

How Woolworths achieved 24-hour ad-to-offer, and more

Woolworths, Australia's largest private employer, faced a monumental challenge when it needed to hire 27,000 new team members in under 10 weeks during the COVID surge. Their existing recruitment process was inefficient, with a poor candidate experience for both applicants and hiring managers. They needed a cost-effective solution that would drastically improve time-to-hire, integrate with their SuccessFactors ATS, and turn candidates into advocates.

Sapia.ai implemented its Smart Interviewer platform, featuring an initial online Chat Interview and a subsequent on-demand Video Interview. This completely automated and fair process provided candidates with personalized insights and freed hiring managers from scheduling. The solution from Sapia.ai delivered exceptional results, including an ad-to-offer time of just 24 hours, a 9.1/10 candidate satisfaction score, and 5,000 recruitment hours saved in the first week alone.

Woolworths

Keri Foti

Head of Talent Acquisition