Case Study: Woodie’s achieves fairer, more diverse retail hiring with Sapia.ai Smart Interviewer

How Woodie's transformed diversity recruitment

Woodie's, Ireland's leading home, DIY, and garden retailer, was committed to building a diverse workforce that represented its community. The company sought a scalable technology solution to overcome the limitations of its previous unconscious bias training. To achieve this, they partnered with Sapia.ai and implemented its AI Smart Interviewer.

By deploying Sapia.ai's chat-based interview platform, candidates could interview at any time from any device. This solution led to a significant and rapid improvement in diversity, including three times more ethnic minority hires and 1.5 times more women hires within the first three months. The business also saved 730 hours per month in screening time, while candidates reported a high satisfaction score of 8.6 out of 10.

Woodie's