Case Study: Global Telco Company enhances graduate hiring efficiency and candidate experience with Sapia.ai

How a global telco won at graduate recruitment

A global telecommunications company sought to improve the efficiency and inclusivity of its North American graduate recruitment drive. The hiring team needed a solution that could deliver a first-class candidate experience, provide data-driven insights to managers, and be deployed rapidly after their campaign had already begun. They partnered with Sapia.ai and implemented its Smart Interviewer product to address these challenges.

Sapia.ai's solution used a chat-based interview powered by natural language processing to automatically assess candidates. The system provided objective scores and insights on traits like accountability, while its design ensured a fair and mobile-friendly process. The results were significant, with Sapia.ai interviewing 3,885 candidates in just over a month. The process achieved a 96% completion rate and an exceptional average candidate happiness score of 8.6/10.