Case Study: Affinion Group achieves tighter control over head count and HR planning with SAP SuccessFactors and SAP Preferred Care

What’s the Best Way to Maximize Investments in HR Software and Increase Employee Loyalty

Affinion International, a provider of customer loyalty and engagement solutions, faced challenges with efficiently managing employee head count and maintaining consistent position management data within its existing SAP SuccessFactors Employee Central system.

By leveraging the SAP Preferred Care service for their SAP SuccessFactors solutions, SAP helped Affinion streamline its HR and finance processes. The implementation led to more accurate head-count planning, a company-wide data cleanup, and a maximized return on their HR software investment.

Affinion International

Shamara Singh

Manager, Human Resources Information Technology