Case Study: Western Sugar Cooperative streamlines invoice management with SAP

Western Sugar Cooperative - Customer Case Study

Western Sugar Cooperative, a grower-owned agribusiness with 2,100+ suppliers, was struggling with a manual, paper-heavy invoice process that was time-consuming, difficult to track, and lacked exception detection. The company needed a way to centralize invoice visibility, reduce errors, and improve efficiency for its Accounts Payable and Finance teams, and turned to SAP Ariba Central Invoice Management with SAP S/4HANA Cloud, public edition.

SAP implemented an automated invoice solution using OCR, AI/ML, and SAP Intelligent Robotic Process Automation to capture, validate, route, and process invoices across all channels. As a result, Western Sugar reduced invoice cost from $1.33 to $1.00 per invoice, saved 33 processing hours per month, and efficiently handled 2,000 invoices monthly, while also improving accuracy, compliance, and supplier satisfaction.

Western Sugar Cooperative

Richard Caluori

Director of Corporate Controlling