Case Study: voxeljet boosts customer satisfaction with SAP Hybris Cloud for Customer

voxeljet Increasing Customer Satisfaction with SAP Hybris Cloud for Customer

voxeljet, a provider of industrial 3D printing systems, sought to fuel its rapid growth by improving customer relationships and global collaboration. To achieve this, the company turned to vendor SAP and implemented the SAP Hybris Cloud for Customer solution to address its need for a unified sales and service platform.

The solution from SAP provided a single, user-friendly platform that integrated seamlessly with voxeljet's existing SAP ERP system. This enabled sales and service teams across the globe to collaborate effectively and share real-time information on orders and quotes. The implementation resulted in increased customer satisfaction, higher employee productivity, and provided a scalable foundation to support the company's continued growth.

voxeljet

Johannes Pesch

Director of Business Development