Case Study: Great Domaines achieves improved efficiency and customer satisfaction with SAP Business ByDesign

Uncorking Information Bottlenecks with SAP® Business ByDesign®

Great Domaines, a leading South African fine-wine importer and distributor, was hindered by a largely manual system that made operations difficult to adapt and limited information sharing across business units. The company needed better connectivity and easier access to data, and turned to SAP Business ByDesign to help integrate its lines of business on a single platform.

SAP Business ByDesign, implemented with support from SAP partner Seidor Westrocon, connected Great Domaines’ website and core business processes in a customizable cloud solution. The result was real-time access to information, automated inventory management, order processing and customer billing, improving efficiency, fulfillment of customer orders and customer satisfaction.

Great Domaines

Venetia Buissinne

Co-Owner & Operations