Case Study: Trigon achieves greater sales and distribution efficiency with SAP S/4HANA

Trigon Building a Foundation for Solid Sales and Distribution Processes

Trigon, a subsidiary of Al Ghurair Group and a wholesale ICT distributor operating across 17 countries, needed to reduce siloed processes and improve transparency in sales and distribution. With SAP S/4HANA and SAP ERP, the company aimed to consolidate customer data, stock allocation, and sales order handling to support better customer satisfaction and more efficient operations.

SAP implemented a centralized digital platform that gave Trigon a single source of truth for stock, prices, and sales activity, while improving real-time analysis, product tracking, and profit calculation. As a result, Trigon reduced sales order processing time by 30%, increased sales by 15%, optimized accounts receivables by 20%, and cut stock by 15% through better visibility into stock aging.

Trigon

Kamran Khaya

General Manager