Case Study: Telekom Srbija achieves faster, more transparent operations with SAP ERP powered by SAP HANA

A SAP Case Study

Preview of the Telekom Srbija a.d. Case Study

Telekom Srbija: Enhancing Business and Transforming the IT Landscape with SAP® ERP powered by SAP HANA

Telekom Srbija, a major telecommunications provider in Serbia, faced increasing market competition and a complex IT landscape built on numerous in-house applications from multiple vendors. To set new standards for service and pricing, the company needed to integrate and standardize its business processes, improve control, and enable better decision-making. To meet this challenge, they partnered with vendor SAP to implement SAP ERP powered by SAP HANA.

Working with SAP, Telekom Srbija deployed an integrated ERP system across key areas like finance, sales, and HR. This solution from SAP replaced 31 legacy applications with 8 fully integrated modules, leading to a 10x increase in process speed and full process transparency. The measurable results were significant, including reducing the year-end financial closing from 30 days to under one hour and cutting the procurement process duration by 30%. The transformation enhanced business efficiency, reduced operational risk, and increased the company's market value.


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Telekom Srbija a.d.

Milenko Dželetović

CFO


SAP

1923 Case Studies