Case Study: Carolinas HealthCare System improves patient care with SAP SuccessFactors

Synthesizing Data for Workforce Planning with SAP SuccessFactors Solutions

Carolinas HealthCare System, a major healthcare provider, needed to better support its 36,000 employees to maintain its high standards of patient care. The organization faced challenges with fragmented HR data and sought cohesive visibility across the entire employee lifecycle.

To address this, SAP implemented its SuccessFactors HCM Suite. This single platform integrated talent and learning management, providing unified data and analytics for improved workforce planning. The solution from SAP increased employee engagement, inspired professional development, and helped the organization manage 500,000 job applications annually, ultimately leading to more exceptional patient care.

Carolinas HealthCare System

Debra Plousha Moore

Executive Vice President, System Chief of Staff