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Case Study: Ercros improves SAP application performance with SAP Enterprise Support
A SAP Case Study
Successfully Migrating to SAP HANA with Help from SAP Enterprise Support
Ercros, a chemicals company, sought to improve the performance and response times of its SAP Business Suite applications to better manage its diverse business divisions. To drive innovation and enable more streamlined operations, the company decided to migrate to the SAP HANA platform but required expert assistance to ensure a smooth transition without disrupting its business.
SAP implemented its Enterprise Support services, providing Ercros with a dedicated support advisor, continuous quality checks, and 24/7 live chat assistance. This solution enabled the company to complete its migration to SAP HANA in just six months successfully and without any business disruption. The proactive support and immediate issue resolution from SAP have positioned Ercros to accelerate future innovations.
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Ercros
Eduardo Gual de Diego
IT Systems Director