Case Study: Saudi Aramco achieves a streamlined job certification process with SAP SuccessFactors

A SAP Case Study

Preview of the Saudi Aramco Case Study

Streamlined Industrial & Administrative Workforce Job Certification Process

Saudi Aramco needed to modernize its HR talent management and job certification process for 45,000+ industrial and administrative employees, while coping with a legacy system nearing end of support and the need to fill skills gaps more efficiently. Working with SAP, the company selected SAP SuccessFactors to support a cloud-based, employee self-service approach with better learning, certification tracking, and management visibility.

SAP implemented SAP SuccessFactors, SAP SuccessFactors People Analytics, and SAP BTP integration to connect SAP S/4HANA data and streamline curricula assignment, task tracking, and certification. The result was a unified digital experience that replaced 20+ transactional screens, cut processing time for 3,000+ training coordinators by 40%, and has already processed about 20,000 certifications since go-live, with 45,000+ end users live in March 2024.


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