Case Study: Sluyter Logistics streamlines customer management with SAP Cloud for Customer

Sluyter Logistics: controlling logistics with SAP Cloud for Customer

Sluyter Logistics, a logistics provider with 275 employees based in the Netherlands, faced a challenge with its existing ERP solution, which did not optimally handle Customer Relationship Management (CRM). To further professionalize and streamline its sales and marketing processes, the company sought a new solution and turned to vendor SAP and its product, SAP Cloud for Customer.

The solution, implemented with the help of SAP partner itelligence, provided a complete online CRM package. It enabled Sluyter's employees to access up-to-date customer information on any device, integrated with Microsoft Outlook, and streamlined opportunity management. The results included less time needed for internal consultation, real-time project management, and a consistent, organization-wide customer approach. SAP's solution also required no additional hardware investment and allowed the company to better identify customer needs and serve them more effectively.

Sluyter Logistics

Desirée Langius

Account Manager