Case Study: Sika achieves faster, more accurate pricing approvals with SAP Cloud Platform

Sika: Empowering Sales to Enhance the Customer Experience by Going Mobile with SAP Cloud Platform

Sika Corporation, a U.S. manufacturer of specialty chemicals, faced the challenge of an offline, manual process for its sales representatives to write pricing terms and conditions for customers. This project-driven business required a digital, error-free process to enhance on-site customer engagement. The company turned to vendor SAP and used the SAP Cloud Platform along with its Build tool to address this need.

The solution SAP provided was a custom-built mobile app, developed with SAP Cloud Platform and SAP Fiori Cloud apps. This empowered sales representatives to access all necessary information and confirm prices with customers while on-site. The results included faster pricing approvals, over 80% of U.S. pricing offers being directly validated by accounting, and increased accuracy in financial processes. SAP's solution accelerated the sales process, reduced administrative tasks, and significantly improved the customer experience.

Sika

Robert Blumhof

SVP IT North America