Case Study: Lykill hf achieves faster customer service and financial processes with SAP S/4HANA

Serving Customers Better with Quicker Access to Data

Lykill hf, an Icelandic finance company, faced the challenge of needing a more agile and user-friendly IT platform to support its expansion into new leasing markets after recovering from the 2008 financial crisis. Its legacy systems were not integrated, preventing efficient workflows across departments for processes like credit evaluation and financial reporting. To address this, the company worked with vendor SAP to deploy its SAP S/4HANA solution.

The solution implemented by SAP, with assistance from partner Applicon, provided a unified data platform that streamlined all major business processes. The results were significant, including a reduction in the financial closing process from 4.5 to 1.5 hours and a customer debt analysis that became 1,000 times faster. SAP's technology also enabled better customer service, such as a new self-service site, and freed up resources by making internal operations vastly more efficient.

Lykill hf

Curd Abstoss

Head of IT