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Case Study: UKISUG achieves greater member engagement with SAP Business ByDesign
A SAP Case Study
Reinventing a User Group in the Cloud to Keep Members Connected
UK & Ireland SAP User Group (UKISUG) faced a fragmented IT landscape that was unable to support its future growth and involved a high degree of manual activities. The user group turned to SAP and its SAP Business ByDesign solution to modernize its operations and better serve its members.
By implementing SAP's fully integrated cloud solution, UKISUG gained a single, consistent data source and a high degree of automation. This allowed the group to eliminate manual tasks, gain a deeper understanding of member needs, and foster greater engagement. SAP's solution provided the backbone for a feature-rich member experience, resulting in higher renewal and acquisition rates and fewer errors.
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