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Case Study: Jinlong Machinery & Electronics reduces downtime and costs with SAP Real-Time Support
A SAP Case Study
Real-Time Support from SAP Helps Jinlong Optimize Operation
Jinlong Machinery & Electronics Co., Ltd., a high-tech company in Dongguan, China, needed to reduce downtime and keep projects on schedule. The company used SAP S/4HANA Cloud with Real-Time Support to help ensure issues were resolved quickly and business operations could continue smoothly.
With SAP, Jinlong Machinery & Electronics was able to chat live with experts, which minimized downtime and sped up issue resolution. The result was significantly lower operating costs and time savings, while also ensuring timely project delivery.
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Jinlong Machinery & Electronics
Zhong Lei
Chief Information Officer