Case Study: Heidelberg Materials achieves successful digital transformation with SAP Organizational Change Management

Putting people at the heart of change management to achieve successful digital transformation

Heidelberg Materials, a global building materials leader with more than 51,000 employees, needed to support its ASCEND Program and move its ERP environment to a cloud-based platform without disrupting the business. To make the transformation successful, the company worked with SAP, using SAP Organizational Change Management services along with SAP Advisory Services and SAP Services and Support to focus on employee buy-in and a people-centered change approach.

SAP helped Heidelberg Materials implement a structured employee engagement and feedback framework, including change-sentiment tracking across project milestones and organizational units. The result was clearer insight into stakeholder sentiment and project impact, enabling targeted actions that supported adoption of SAP S/4HANA Cloud Private Edition across 24 countries and helped reduce implementation risk while speeding solution uptake.

Heidelberg Materials